Matt Busby, joined PSC in 2009 and is PSC’s Director of Membership, responsible for leading operational and strategic activities in Member Acquisition & Development, Member Retention, and Database Systems Management. In this role, he applies strategic approaches in maximizing member engagement, implementing tools, and leveraging analytics to gain insights into member behavior. Through an understanding of member engagement, he monitors member activities for the development of products to support and improve customer service and enhanced membership experiences.
Prior to, Mr. Busby served in marketing communication and customer facing roles with National Automobile Dealers Association and BlueCross BlueShield of South Carolina.
Matt holds a Bachelor of Science in Integrated Marketing Communication from Winthrop University in Rock Hill, SC and is a native of West Columbia, SC. In his spare time, Matt enjoys traveling, music and spending time with family.
To learn more about joining the Professional Services Council, or ways you can expand your current membership engagement contact Matt at 703-778-7556 or email firstname.lastname@example.org