GUEST SPEAKER
Please join PSC for a Homeland Security Task Force meeting on Thursday, September 21, 2023, from 11:00am-12:30pm as we host Dana Chisnell, the Executive Director of the new Customer Experience Directorate within the DHS Office of the Chief Information Officer. Ms. Chisnell will discuss the plans and direction for this new initiative and office and how it will synthesize, manage, and support CX initiatives across four key high-impact service providers — TSA, FEMA, USCIS and CBP. Members will hear more about her vision for the organization and gain a better understanding of how industry can best support ongoing and new CX work at DHS. We will hold a brief 30-minute internal task force meeting after hearing from the guest speaker.

PSC POLICY LEAD
Krista Sweet
Vice President, Civilian Agencies
Krista Sweet is the Vice President of Civilian Agencies for the Professional Services Council where she leads policy, programs, and advocacy on behalf of members with federal civilian agencies, including the Department of Homeland Security (DHS), Health and Human Services, Internal Revenue Service (IRS), and Department of Energy 

How to Register
1. Sign In (Don’t have an account? Create an account)
2. Click "Register Myself" Button
3. Enter your Zip Code at the bottom of the registration page as requested and click "save response" (this step is required to complete registration)
4. Proceed to Checkout
5. Submit Order  

Please contact events@pscouncil.org if you have any questions or registration problems.